SHIPPING & RETURNS
For Local Delivery, we use the services of The Courier Guy & Amarex. You will receive an email notification when your order has been fulfilled and shipped (along with your tracking number).
All orders are charged at R100.00, Standard Delivery 1-4 working days.
Overnight Express Delivery is charged at R120.00. Please note that all orders must be placed before 1 pm for next day delivery.
Alternatively pop us a mail to make arrangements to collect where we are temporarily based: Northcliff, Johannesburg.
RETURN & EXCHANGE POLICY
We gladly accept returns and exchanges within 14 days of delivery. If 14 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused, unwashed, unaltered, and in the same condition that you received it.
Conditions of Return:
Once your return is received, we will send you an email to notify you that we have received your returned item as well as approval or rejection of the returned item.
If you are approved, your refund will be processed via EFT, within 14 days.
If you need to make an exchange, send us an email at to log an exchange. You will be responsible for paying for the shipping costs for returning your item. Shipping costs are non-refundable. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you stay, the product delivery may vary between 3-5 working days